You may return an item within the first 15 days after receiving your product for a full refund. Between 16-30 days you can return items for a store credit.
All returns must have a return label on the package with a Return Merchandise Authorization (RMA) number. To process your return and receive an RMA number please email us at RickL@KillerBeardOil.com.
We will also provide customers with a tracking number when sending back returns. Once an RMA is processed, the items must be shipped out immediately. Domestic packages need to be received within 2 weeks of the date the RMA was created. International packages need to be received within 3 weeks of the date the RMA was created.
No refunds are available for sale items – only exchange.